Alliance Bay Realty
Effective Date: Jan 1st, 2026
IMPORTANT NOTICE REGARDING TEXT MESSAGING DATA
Alliance Bay Realty ("we," "us," or "our") DOES NOT share customer opt-in information, including phone numbers and consent records, with any affiliates or third parties for marketing, promotional, or any other purposes unrelated to providing our direct services.
All text messaging originator opt-in data is kept strictly confidential.
1. Information We Collect
We collect the following types of information:
Personal Information
• Name, email address, phone number, physical address
• Payment information when you make a purchase or request a quote
• Opt-in records and timestamps for all communication channels (SMS, email, etc.)
Non-Personal Information
• IP address, browser type, device information
• Website usage patterns and analytics
• Cookies and similar technologies
Customer Communication
• Records of inquiries and service requests
• Appointment details and preferences
• Service history and feedback
2. How We Use Your Information
We use collected data for:
• Providing and improving our services
• Processing transactions and payments
• Communicating with you about inquiries, appointments, and offers
• Enhancing website functionality and user experience
• Ensuring security and fraud prevention
• Maintaining records of your communication preferences and consent
3. SMS Messaging & Compliance
Text Message Program Terms & Conditions
By opting into our SMS messaging services, you agree to receive text messages related to our services, including:
Appointment reminders
Customer support
Property-related communication
Important updates
Opt-In & Consent
• Messages are sent only after explicit consent
• We maintain timestamped records of all opt-ins
• We comply with the Telephone Consumer Protection Act (TCPA)
Opt-Out Instructions
• Reply STOP at any time to unsubscribe
• You will receive a final confirmation message
• Opt-out requests are processed immediately
Message Frequency & Content
• Frequency varies based on your interaction
• Messages are directly related to requested services
• No promotional SMS without explicit consent
Help & Support
Reply HELP or contact:
Email: [email protected]
Phone: 408-835-9868
Carrier Information
• Standard message and data rates may apply
• Carriers are not liable for delays or failures
• Supported carriers include AT&T, Verizon, T-Mobile, Sprint
SMS Data Protection Statement
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.
Information may be shared with subcontractors (such as SMS providers) strictly to deliver services.
All other use cases exclude text messaging opt-in data and consent — this data is never shared.
We implement strict safeguards to protect SMS consent records.
4. Information Sharing & Disclosure
We do NOT sell, rent, or trade personal information.
We may share information with:
Service Providers
• Payment processors
• Scheduling systems
• SMS platforms (only to deliver messages you consented to)
All providers are contractually obligated to maintain confidentiality.
Legal Compliance
• When required by law
• Court orders or government requests
Business Transfers
• Mergers, acquisitions, or sale of assets
Your data remains protected under this policy.
⚠️ Important:
Text messaging opt-in data is NEVER shared with third parties except messaging providers.
5. Data Security
We implement reasonable security measures:
• Encryption (in transit and at rest)
• Secure access controls
• Regular security audits
• Staff training on data protection
• Breach notification procedures
• Backup and recovery systems
However, no system is 100% secure.
6. Cookies & Tracking Technologies
We use cookies to:
• Analyze traffic
• Improve user experience
• Remember preferences
• Measure performance
You can disable cookies in your browser settings.
7. Your Rights & Choices
You have the right to:
• Access, update, or delete your data
• Unsubscribe from emails
• Opt-out of SMS (reply STOP)
• Withdraw consent
• Request data processing details
To exercise rights, contact us below.
8. Third-Party Links
We are not responsible for third-party websites.
This policy applies only to Alliance Bay Realty.
9. Changes to This Privacy Policy
We may update this policy at any time.
Updates will be posted with a new effective date.
10. Contact Information
Alliance Bay Realty
37600 Central Ct. #264
Newark, CA 94560
Direct: (510) 742-6600
Office: (510) 742-6600
Fax: (510) 742-9100
Mobile: 408-835-9868
Email: [email protected]
Website: https://bay-area-real.com
By using our website and services, you consent to this Privacy Policy.